FAQs

I’ve been working in coffee for a while and don’t want to start with the basics.  What are my options?

For SCA Certificate classes students are not required to hold Foundation-level certificates before attempting the Intermediate-level classes. However, learners are responsible for knowing standards and practices covered in Foundation-level coursework.  We will not cover remedial material during Intermediate-level classes. Contact Hannah Mercer at 352-372-8342, or hannah@coffeetraininglab.com to learn the best place for you to start with SCA courses. 

I don’t know much about coffee, but I’m ready to learn more, or start a career in coffee.  Which class is right for me?

All of our Foundations-level classes are designed for students who have never worked in coffee.  As its name implies, these classes are a great foundation (!) for any career in coffee.

Something happened and I can’t come to the class I registered for!

No worries.  Give us a call with your name, and the class you’ve signed up for, and we’ll work to place you in another scheduled class. 

I need to cancel my class, and I’m not sure when I can reschedule.  Can I have a refund?

If you contact us 1 week or more before your scheduled class begins, we are happy to process a refund minus a $150 fee to cover taxes, fees, and time spent preparing for your arrival.  Less than one week before class, we will issue a refund minus $250 to cover taxes, fees, supplies, and time spent preparing for your arrival. 

What do I need to bring to class?

While we will supply everything needed for the work done in class, we recommend bringing a notebook and pen to record all that sweet coffee knowledge. 

Can I bring friends or family to class with me?

While we want a dedicated learning environment during class times, we encourage bringing friends or family to Americus or Gainesville. There is plenty to keep your friend or family member occupied while you are in class.  

Do you offer a payment plan for classes?

While we do not offer a direct payment plan, we have enabled PayPal Credit through our website checkout.  You can find more information about PayPal Credit and how it works by clicking here.

None of these answered my question!?!

Call our Lab Coordinator, Hannah Mercer, at 229-924-2468, or email her at hannah@coffeetraininglab.com for answers to anything you didn’t find here.